/ Privacy
Privacy policy.
Orchard ("Orchard," "we," "us") is building a living map of how work actually works — starting with managed service providers (MSPs). This policy explains what information we collect from visitors to myorchard.ai and people who join our early-access list, how we use it, and the choices you have.
We are a small founding team in private preview. We collect the minimum we need to talk to potential design partners and to understand how the site performs.
01Information we collect
Information you give us
When you use the "Request access" / "Get founder updates" form, we collect what you submit:
- Email address (required)
- Name (optional)
- Company or MSP name (optional)
- Team size (optional)
- A free-text note about where you're running on heroics (optional)
Information collected automatically
When you submit the form, we attach a small envelope of context so we can prioritize outreach and debug the funnel. This includes:
- A randomly generated submission ID
- The page URL and referring URL
- Your browser timezone and language
- Your screen and viewport dimensions
- Your user-agent string
- Aggregate session signals: visit count, time on session, furthest point reached, and clicks
- UTM campaign parameters from the URL, if any
We also use Cloudflare Web Analytics for site analytics. Cloudflare Web Analytics is cookieless and does not fingerprint or track individuals across sites; it gathers aggregate page-view and performance metrics. See cloudflare.com/web-analytics.
Local browser storage
The site stores two small values in your browser to count repeat visits and avoid double-counting a single session:
orchard_visitsinlocalStorage— a cumulative visit counterorchard_session_countedinsessionStorage— a per-session flag, cleared when you close the tab
We do not use advertising cookies or third-party tracking cookies.
02How we use information
- To reply to your inquiry and send founder updates you've requested
- To evaluate fit for our private preview and design-partner program
- To understand which parts of the site resonate, and to fix what doesn't
- To protect the site from abuse and debug submission failures
- To comply with applicable law
We do not sell your personal information. We do not share it with advertisers. We do not use it to train third-party AI models.
03Where your information lives
Form submissions are delivered to a private Google Sheet via a Google Apps Script endpoint that we control. Google acts as our processor for hosting that data. The site itself is served behind Cloudflare, which receives standard request metadata (IP address, user-agent, request path) as part of routing traffic.
Third parties we currently use:
- Google (Sheets, Apps Script) — storage of form submissions
- Cloudflare — hosting, DNS, and cookieless analytics
- Google Fonts — web font delivery (Fraunces, Work Sans, JetBrains Mono)
04How long we keep it
We keep form submissions for as long as you remain on the early-access list, or until you ask us to delete them. Aggregate analytics are retained according to Cloudflare's defaults and contain no identifying personal data.
05Your choices and rights
You can ask us to:
- Show you what we hold about you
- Correct anything that's wrong
- Delete your information from our list
- Stop sending you updates
Email cooper@myorchard.ai from the address you signed up with and we'll handle it — usually within a few business days. Depending on where you live (EEA, UK, California, and others), you may have additional rights under GDPR, the UK GDPR, or the CCPA / CPRA, including the right to lodge a complaint with your local data protection authority.
06Security
We take reasonable measures to protect the data we collect, including TLS in transit and access controls on the systems that store it. No method of transmission or storage is perfectly secure, so we can't promise absolute security — but we don't collect more than we need, which is the best protection we can offer.
07Children
The site and our early-access program are intended for business users. We do not knowingly collect information from children under 16.
08International transfers
We are based in the United States, and our service providers (Google, Cloudflare) operate globally. If you submit information from outside the United States, you understand that it may be processed in the United States and other countries where data protection laws may differ from those in your jurisdiction.
09Changes to this policy
We'll update this page when our practices change. The "last updated" date at the top will always reflect the current version. Material changes will be communicated to people on our early-access list before they take effect.
10Contact
Questions, requests, or anything else — email cooper@myorchard.ai.